We always love hearing from our customers! If you have something to say, please contact us at customer.service@nwbackpack.com
"NWBackpack is great! They have awesome products at very competitive prices! I recommend them to all my friends and family."
-- Eric P. - Washington
"Awesome! I am very satisfied with the products I purchased and we received our shipment very quickly! Thank you so much."
-- Brandy in Virgina
"Dear Rick. I would like to thank you again for sending the bag by the FEDEX. Today I have received my bag, and I can tell, I like it. A couple of my friends are also climbers like my self, and I will highly recommend your company to them. Have a great day."
-- Zoran
"Just finished a 5 day hike, nice pack. Maybe abit more compression straps, but other then that, very nice!
"
-- Don
"WOW!!!
First time I have ever received an answer from a seller on the same day. I will make sure to recommend your company to all my friends.
"
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"I received my backpacks today and was so thrilled. The products are great. I would love to do business with you again.
"
-- PhyllisAnne
"Thanks Dick,
I realy appreciate the e-mail. It is truly noted that you guys are on the ball. Don't stop. I am in sales and purchasing and I try to apply what you're doing.
Any how. GOOD JOB.
"
-- Ray
"Hi Dick.....I received the bags and backpack today...wow...now that was
fast! Thanks again for a super transaction. I have already given out your
website to the whole troop.
Best regards,
Ric
"
-- Ric - PA
"Thank you for helping me out with whole backpack situation and giving me a deal on it. The new pack seems awesome, I haven't tried it out yet, but i'm sure it will work out great.
Thanks again.
"
-- Stephanie
"THANKS FOR MAKING BACK PACKING AFFORDABLE !! I HIGHLY RECOMMENDED THIS SELLER!"
-- Leland M - OR
"Awesome! I am very satisfied with the products I purchased and we recieved our shipment very quickly! Thank you so much.
"
-- Brandy D. - VA
"The sleeping bag we purchased is everything you said it was! Pleasure to do business with you! Thanks!
"
-- Michael D. - FL
"With my new item I can conquer the world! (or at least have some fun outside)"
-- John
"Thank you very much for your concern. I highly appreciate your attention to my order and will not hesitate to order from you again.
"
-- Todd
"Dick, thank you very much for your good and prompt customer service. I really appreciate companies who deal with their customers honestly and fairly.
"
-- Brad
"Much nicer than my backpack I paid $150 for 10 years ago! Quick Shipment! THANX
"
-- Susan P. - OH
"Dick-
Just wanted to say thank you again. Your promptness is sincerely appreciated. Your site will be the first one that I go to in the future.
"
-- Tom (Dawn's son) and Dawn
"I want to thank you for the amazing customer service that you offer. Outstanding, good on you mate. Thanks again!"
-- Amaey in Pennsylvania
"You have been wonderful with your quick replies and pleasant attitude and I greatly appreciate it. I will be sure to give you my business again in the future.
"
-- Susie
"I just wanted to say thanks for your reply. Again, I thought the pack was beautiful and would not hesitate to do business with you again."
-- Kathy
"Thanks for the great customer service. That's why I will continue purchasing gear from you."
-- Scott Z - MN
"I really appreciate your customer
service - especially with this order.
"
-- Joseph
"Received the tent today. You provided excellent service. Thank you. I'm glad
that I decided to purchase it."
-- Jerry
"I recieved my order very fast and exactly as ordered. Excellent service and good prices. Thank you for shipping to Canada, so many others don't for some reason. Keep up the good work. I'll definately be back. ....Cheers.....AL.
"
-- Al, Canada
"Just a note to let you know, I really like the High Peak Mummy bag I bought and can’t wait to use it. Thanks again and I will be using NW Backpack for more of my backpacking needs!
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